Fluke GLD-FI-1000 1 Yr Gold Support, Fi-1000 (Item no. 4752184)
NOTE: Fluke Network lead times can vary due to component and supply issues. Please contact us directly for an ETA.
- 1 Year Gold Support for the FI-1000
- One calibration and factory refresh per year at no charge
- Receive a loaner unit during calibration to eliminate downtime
- 24/7 technical support will toll-free support number
- Covers damage to the tester
- Covers annual traceable calibration, software updates, performance check, refurbishment of worn copper ports and scratched fiber ports
- Covers replacement of damaged parts and accessories that shipped with the unit
- Includes Prepaid express freight with labels
Protect Your Investment and Minimize Business Downtime with Gold Membership
Gold Membership is much more than just a repair warranty. It is a comprehensive maintenance and support program that offers expanded coverage for Fluke Networks’ products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
What’s Included with Gold Membership?
| Benefits |
Standard Warranty |
Gold Support |
| Live technical support with exclusive phone number |
|
✓ |
| FREE Annual Calibration and Factory Refresh |
|
✓ |
| FREE Repair with "first on bench" turnaround service |
|
✓ |
| Loaner Equipment Service* |
|
✓ |
| FREE Accessory Replacements** |
|
✓ |
| Member Only Promotions |
|
✓ |
| Access to Technical Support Team |
Web and Email |
Web, Email, and Phone |
| Response Time from Technical Support |
< 24 Hours |
< 2 Hours |
| Customer Support - Phone and Email |
7am-5pm (PST) |
24 x 7 x 365 |
| Primary Case Handling |
Customer Service |
Technical Support |
| Online training videos, Knowledge Base access, White papers, and Best Practice guides |
✓ |
✓ |
| Software and Firmware upgrades |
✓ |
✓ |
*Available in certain geographies currently **Applies to accessories in the original product purchase |
Please allow 2 - 10 days for your order to arrive.
Although Most Stocked Products will generally Ship Overnight. We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!
Returns are easy.
simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!